Marketing

Celebrate National Small Business Week with Us

May 5, 2019 by Ella Baker Leave a Comment

For more than 50 years, National Small Business Week has celebrated the hard work and dedication of small and mid-size business owners across the country. SMBs are not only the backbone of the American workforce and economy, but they are often the drivers of innovation in their industries. Rentacomputer.com, CameraSecurityNow.com, ComputerServiceNow.com, and Xponex.com are proud to count ourselves among the 30+ million small and mid-size businesses that strive to improve and grow every day. Join us as we celebrate National Small Business Week and tell the stories of our own family of small businesses.

Rent A Computer

For more than 30 years, Rentacomputer.com has specialized in procuring technology for temporary business and event needs. From computers to AV equipment and iPads to iPhones, our agents can obtain the equipment you need and coordinate the delivery and setup of your rentals. No matter where in the world you are, Rentacomputer.com is proud to be your one-stop shop for all of your office, event, and technology rental needs.

Planning a large-scale event? We’re more than just computer rentals – we’re also in the event production industry. As your full-service event production partner, we help make your event a success while giving you the opportunity to focus on the rest of your event. No matter your industry or event needs, we have the expertise and experience needed to handle the production and technical side of your event helping make your event a success.

Whether you’re planning an event or setting up a temporary office, you’re too busy to deal with any extra hassle. Our installation specialists work with your venue and IT professionals to ensure that everything runs smoothly and that all of your rentals are compatible with any existing equipment or technology at your location.

Our customer service experts understand that a quality customer service experience begins with being prompt. We guarantee that we will respond within 15 minutes of your quote request to find out more about your technology rental needs. Responding quickly to your initial request allows us to confirm your rental requirements and deliver an accurate quote. Need even faster service? Give us a call or chat with us on our website.

Subscribe to our blog today to stay up-to-date with Rentacomputer.com and be sure to follow us on social media.

Camera Security Now

Headquartered in Middletown, Ohio, CameraSecurityNow.com offered high-quality security camera systems to businesses, municipalities, schools, and local community members for more than 20 years. Our wide network of installers and technicians throughout the country allows us to offer a nationwide service with a local, personal touch.

While we recognize that every job is different, our focus on customer service and satisfaction is founded on a basic set of rules. We always listen to our customers to understand their needs and concerns and provide straightforward pricing with no hidden charges or fees. Our professional recommendations are based on the best interests of our clients and we perform every installation quickly without sacrificing quality. Our commitment to maintaining a good customer relationship includes providing detailed service reports and helping to prevent future problems.

If you’re looking a one-stop shop for your security camera needs, look no further than the experienced professionals at Camera Security Now. Our camera service installation professionals deliver the camera solutions that your company needs while keeping you on budget and ensuring the security of your business, employees, and customers. To find out how easy it is to ensure the safety of your workplace, request a quote today.

Follow our blog to stay up-to-date with CameraSecurityNow.com and connect with us on social media.

Computer Service Now

Whether you need general IT support, temporary rentals, webpage design, or applications engineering, Computer Service Now offers a comprehensive suite of solutions for any IT project or problem. We work every day to provide the best customer service possible through rapid issue resolution, timely communication, and a promise that our representatives will always be polite and courteous. Our hands-on approach to IT services means that we don’t believe in just fixing a problem – we strive to offer proactive solutions that prevent problems in the first place and attack problems at their root cause when they do occur.

With our high level of customer service and satisfaction, Computer Service Now works hard to be the premier IT firm in the Cincinnati and Dayton region. We offer a wide variety of IT solutions that stay within your budget. For IT-related projects big and small, our experience, expertise, and variety of services allow us to provide the support you need to meet your business needs. Contact us today and let us solve all of your IT needs!

Subscribe to our blog today to stay up-to-date with Computer Service Now and follow us on social media.

Xponex

For more than 20 years, Xponex Marketings’ comprehensive web and marketing services experts have been providing businesses large and small with technical services, marketing consultations, and social media services. Our goal is to provide our customers with the customized websites and tools that suit their business or organizational needs. We work closely with our clients to create personalized solutions that help them grow their businesses, including web design, SEO, content development, and marketing analysis.

Get your free website audit and 30-minute consultation from Xponex Marketing to help you identify some of the most effective solutions to help you improve your digital marketing, build a better website, and grow your business.

Subscribe to our blog today to stay up-to-date with Xponex Marketing and follow us on social media.

From our SMBs to yours

As SMBs, we understand the unique daily demands and stresses of running a small or mid-size business. Though the specific function of each member of our family of businesses is unique, they all have one thing in common: a commitment to helping your SMB succeed. Whether you’re bringing on seasonal staff and need to rent some additional office equipment, expanding and need to install a security camera system to keep an eye on your store, need a comprehensive IT solution so that you don’t have to hire another staff member, or need to revamp your website to help drive traffic to your site, we’re here to help you – whenever and wherever you need us. Happy National Small Business Week!

The Role of Social Media for Small and Mid-Size Businesses

December 14, 2018 by admin Leave a Comment

For small businesses with limited budgets, the role of social media in growing and advertising your small and mid-size business is enormous. Having a social media presence is a must for most small businesses, especially if you don’t have an established website. Your presence on social media sites like Facebook, Twitter, and LinkedIn can be your primary advertising opportunity and helps potential customers find out more about your business and services. With all of the responsibility of running your own small or mid-size business (SMB) it can be difficult to find time to set aside to properly manage your social media accounts but poorly managed social media accounts can spell the end of your emerging business. Read on to learn more about the role that social media plays in helping you build and establish your business and your company’s reputation with customers.

Lack of social media presence

With our increasing reliance on the internet for information, a potential customer’s first resource for finding a new business or service is often a quick web search. Developing a website takes significant time and effort, but establishing your business on social media is a quick solution to helping customers find you online.

Your social media accounts can also be used to consolidate your customer referrals and reviews. Your Facebook or Twitter page provides customers looking for your services with access to reviews of your business. If you don’t have a presence, it will be more difficult for potential customers to find you and they’ll be more likely to turn to another business that is easier for them to find.

Your social media persona

When you build your business from the ground up, you often become synonymous with your business. If your business and personal pages are intertwined, it’s more difficult for potential customers to distinguish between your SMB and you personally. Establishing a persona for your business that is separate from you as the owner is important for many reasons.

If your business’ social media page contains profanity or inappropriate or irrelevant content, you are probably doing great harm to your business and its professional image. You should also be careful to moderate your social media pages. Business pages can typically be set to require the page admin’s approval for comments to be visible to other viewers. If you receive a post comment that is inappropriate, simply block the comment from appearing on your page.

Handling negative reviews

It’s a fact of life for business owners – negative reviews will happen. Addressing these critiques with professionalism and ensuring that issues are dealt with appropriately can be an opportunity to turn a negative into a positive for your SMB.

Don’t engage in arguments with customers, competitors, or random commenters on your social media pages. Whenever possible, contact customers offline, either via email to get a better understanding of their concern and to correct any valid issues. After you’ve corrected the situation, ask your customer to post a new review or a revision to their existing review.

Always show your best face when dealing with customers. By truly listening to your customers’ complaints and taking the time to make it right, you are demonstrating to other existing and potential customers that you are dedicated to delivering quality customer service.

Show off a little

In an increasingly socially conscious world, customers want to learn more about the company’s they are doing business with. Your social media accounts can help your customers get to know more about your business, your social commitments, and your expertise in your industry.

Use your social media accounts to help customers become more familiar with your products, your manufacturing processes, where you source materials from, who your employees are, and all about your community efforts. Post associate spotlights singing the praises of a highly dedicated employee. Share photos of your volunteer day your larger customer community. Show off the awards and certifications that your business earns from community and industry groups. Are you hosting a company event? A great way to show off your business and get your audience engaged in your social media page is to have a live feed of your social media account during trade shows or corporate events using HDTVs, video walls, or tablet rentals!

Your social media should also be used to establish your business’ expertise in your niche. Posts should be relevant to your customers and encourage them to learn more about you and visit your location. Share relevant information and posts from other sources so that customers get used to coming to your page for information they need on your industry. The more information you provide, the more clients will see you as a trusted source they can turn to when they need services in your field.

Learn to use social media like successful businesses do

Just because your business is small or mid-size doesn’t mean that you can’t play the social game like the big boys in your industry. By setting aside time to carefully curate your content and create thoughtful posts you can help potential customers discover your services while setting yourself up as the go-to business to meet their needs.

Running an SMB can be a challenge. SMB Now provides tips, expert advice, and information about the services that you need to help make running your business easier. Visit us often to stay up-to-date with SMB Now and follow us on social media. Join in the discussion by commenting below.